OPEN TRADING LLC
A trusted energy supplier. Electricity and gas for non-household consumers throughout Ukraine
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Electricity supply in Ukraine
A successful entrepreneur is always in constant search of ways to reduce production costs.
It is not a secret for anyone that one of the key directions that allow to increase the efficiency of the enterprise is considered to be reducing costs for the purchase of electric energy. Without this type of resource, no company will be able to work, this applies not only to the production department, but also to the support department.
Quite recently, a law was adopted in Ukraine that gives every consumer the opportunity to independently choose an electricity supplier. Currently, both legal and natural persons can choose a company that provides electricity.
Changing the supplier gives the consumer the following advantages:
reducing the cost of electricity;
free improvement of the electricity accounting system;
this type of resource at low rates;
legal support;
flexible conditions for charging various fines and penalties;
receiving payment deferrals, etc.
Mode of operation of the customer support service:
Monday-Friday from 09:00 to 18:00 Saturday-Sunday – weekends
Where is the best place to order electricity supply
Despite the fact that the Ukrainian market is literally oversaturated with similar offers, finding a reliable company is not as easy as it might seem at first glance.
Be sure to familiarize yourself with the age of the organization, tariffs and conditions for the provision of electricity so that you do not have any problems in the future. Not only the budget of your enterprise depends on your decision, but also the uninterrupted supply of this type of resources. Remember that without electricity, your organization will stop production, so carefully weigh your decision.
The search for reliable electricity suppliers can take a long time. If you don’t want to waste your time solving this issue, use ours
proposal.
Supply of
electrical energy
“OPEN TRADING” LLC offers the supply of electric energy on new, favorable terms, we offer innovative new technologies in the field of power supply. Stable operation of the power grid and optimization of energy consumption costs.
Supply of
natural gas
Supply of natural gas to industrial enterprises of Ukraine. OPEN TRADING LLC is a reliable and stable partner in the field of natural gas supply to industrial enterprises of Ukraine.
The consumer can submit a request/complaint/claim by:
• submission of a written application at a personal meeting with the management of “OPEN TRADING” LLC;
• submission of a written application by mail to the address “OPEN TRADING” LLC;
• electronically using the form below.
Requirements for filing a consumer appeal/complaint/claim:
• the full name of the consumer must be indicated in accordance with the founding documents, legal address, address of the location of the electricity supply facility;
• the essence of the raised issue, proposals, statements, complaints, messages, etc. is outlined;
• the consumer’s written appeal/complaint/claim must be signed by the applicant(s) and dated. To the appeal/complaint/claim, the consumer must attach the available originals of decisions or copies of decisions that were taken on his/her appeal/complaint/claim earlier, as well as documents necessary for consideration of the appeal/complaint/claim, which are returned after his/her consideration to the consumer When submitting an application/complaint/claim in electronic form, an e-mail address to which a reply can be sent to the applicant or information on other means of communication with him must also be indicated. The use of an electronic digital signature when sending by electronic communication is not required.
A preliminary response to a consumer’s appeal/complaint/claim is provided within 1 (one) working day from the date of receipt of the appeal/complaint/claim, if the consumer’s e-mail address and phone number are indicated in it. Appeals/complaints/claims/notifications of consumers about the threat to electrical safety are considered in substance within the terms established by the current legislation, depending on the subject of the issues raised in them.
Mode of operation of the customer support service:
Monday-Friday from 09:00 to 18:00 Saturday-Sunday – weekends
The procedure for providing notifications about a threat to electrical safety of consumers
This Procedure defines the procedure for providing information about the threat to electrical safety of consumers and is created for prompt response and quick localization of events that pose a threat to the electrical safety of people, animals or may lead to system failures in the operation of equipment or accidents at work.
I. Actions of employees or witnesses of an accident or accident that poses a threat to electrical safety:
Term of submission of information:
Immediately
To whom the information is provided:
For employees – the employee’s direct supervisor or another authorized person at the enterprise.
For consumers – the consumer service center of “OPEN TRADING” LLC.
Procedure:
In the event of detection of events that pose a threat to the electrical safety of people, animals, or may lead to system malfunctions in the operation of equipment or accidents at work, it is necessary to immediately, first of all, keep a safe distance from the scene of the event (in case of a short circuit to the ground or a tree falling on the wires of overhead lines the safe distance is no closer than 8 meters), notify others of the danger, prevent bystanders or animals from approaching the scene of the accident, and report what has happened via means of communication or directly to the manager or another authorized person at the enterprise, for consumers – consumer service center of LLC “OPEN TRADING” by phone: 38(097)0332121
II. Actions of managers or other authorized persons at the enterprise in case of receiving a notification about an accident or accident that poses a threat to electrical safety
Term of submission of information:
Immediately
To whom the information is provided:
In the event of a fire at the facilities: notify the department of civil protection, fire safety and mobilization work, the emergency dispatcher on duty, the UDS, the customer service center “OPEN TRADING” by phone: 38(097)0332121
Procedure:
In the event of detection of events that pose a threat to the electrical safety of people, animals, or may lead to system failures in the operation of equipment or accidents at work, it is necessary to immediately, first of all, keep a safe distance from the scene of the event (in the event of a short circuit to the ground or a tree falling on the wires of overhead lines the safe distance is no closer than 8 meters), notify others of the danger, prevent bystanders or animals from approaching the scene of the accident, and report what has happened via means of communication or directly to the manager or another authorized person at the enterprise, for consumers – customer service center of LLC “OPEN TRADING” by phone: 38 (097)0332121
Tariff changes
1. Tariff changes to regulated prices (tariffs) can be viewed on the NERCP website: https:/ /www.nerc.gov.ua
2. The price change in the RDN and VDR market segments can be seen on the Wholesale Market website: https: //www.oree.com.ua
3. Current tariffs for electricity distribution services effective from 01.01.2022, in accordance with the relevant Resolutions of the National Commission for State Regulation of Energy and Utilities (NKREKP), can be found at the following link: https://www.nerc.gov.ua